Step 1: To access the support, look for the floating option on the ‘right side’ of the page.
Step 2: Click open options within.
Step 3: In the options click “Support”
Step 3: For any technical or functional inquiries, kindly submit a support ticket. Functional ticket inquiries typically have a 24-hour SLA for resolution, while technical issues raised through tickets will be addressed within 12 hours. And click “Send” button.
Note: These SLAs apply exclusively to existing modules and features. The timeline for addressing improvements and implementing new features will be determined through discussion and agreement.
